Uptime is Critical

You have a growing Managed Services business and a great IT staff, but it’s time to be more proactive and get ahead of network outages. Your customers are demanding an Internet monitoring portal, SLA reports and trouble-tickets for tracking issues.

It is time for an 24×7 NOC, but you don’t have the staff, resources or desire to build your own. You need a partner to intelligently and remotely monitor your customers’ networks all day, every day. You needed it yesterday.

Does this sound familiar? If so, we can help you.

At Vigilabo, we’re staffed 24×7. Our proprietary remote monitoring platform can flexibly monitor most any network equipment, circuit, website, application  or database hosted locally or virtually. Our engineers handle all configuration, administration, customization and ongoing monitoring and maintenance.

Our MSP Partners enjoy the following benefits:

  • Full multi-tenant support. Each end customer will have their own unique monitoring space and alerts.
  • 24×7 U.S.-based NOC and support staff
  • Turn-key hardware/software solution. No agents required.
  • White-labeled Internet portal for you and your customers (your logo or theirs)
  • Optional in-bound call processing
  • Integrated trouble-ticketing system
  • SLA, bandwidth, ticket and ‘bad actor’ reports
  • No CapEx investment required
  • No annual fees
  • Quantity discounts across multiple clients